Details

Business: The First Nations Health Authority - St’át’imc Primary Care Centre
Email: ken.warda@fnha.ca
Phone: (604) 788-2416
Address: Box 131 , 296 Main St Lillooet, V0K 1V0 Canada
Website: fnha.ca

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Description

Title:          Medical Office Assistant, n. St’át’imc Nation Primary Care Centre
Salary:       $57,888 - $72,360 -  $79,596 per year (pay range explained below)             
Contract:    Permanent
Hours:       Standard Hours - 37.5 hours per week
Location:    Lillooet, BC (Occasional travel to northern St’át’imc Nation Communities and infrequent travel throughout the interior region.)
 
FNPCI Initiative
The First Nations-led Primary Care Initiative (FNPCI) aims to improve access to primary health-care services for First Nations people across BC in a way that is culturally safe and closer to home. The FNPCI is part of the province’s primary care strategy, which is integrating team-based care in communities throughout B.C. and changing the way primary care is delivered with the creation of primary care networks in partnership with the Regional Health Authorities.

In order to meet the health and wellness needs of First Nations people, it is very important that primary care is culturally safe and culturally informed where Indigenous ways of knowing and being are woven into services. 

One of the main objectives of the FNPCI is to develop new First Nations Primary Health Care Centres in rural and urban locations across the province. 

The centres will provide access to culturally safe, quality primary health care services for First Nations people and their families. The aim is for clients to feel safe, welcomed, valued, respected and heard when they access care services at one of these centres.
 
About the centre
The n. St’át’imc Nation Primary Care Centre (PCC) provides culturally safe, trauma-informed primary care services to the six n. St’át’imc First Nations Communities: Ts’kw’aylaxw, T'it'q'et, Xwisten, Xaxli’p, Sekw'el'was, and Tsal'alh. The n. St’át’imc Nation PCC will provide holistic care for First Nations people and their families, incorporating First Nations ways of knowing and being in all service design and delivery. The n. St’át’imc Nation PCC will begin operating out of the current FNHA Nursing Clinic located in Lillooet. The current location includes outreach services to each of the six Communities and will see the space shared between the primary care team and the nursing team. The n. St’át’imc Nation PCC will provide a safe space for First Nations people and their families to seek high quality primary care services.
 
About the role
This position is part of a collaborative, multi-disciplinary primary care team that provides team based, trauma-informed care by creating a culturally safe environment in order to promote, maintain and/or restore client health. 
The Medical Office Assistant, Primary Care provides administrative support to the day-to-day operations of the Centre. The role coordinates staff and resources through the Electronic Medical Record (EMR) according to program workflows. The role functions as a member of a collaborative and comprehensive health care team ensuring the provision of safe, ethical and culturally appropriate care to clients and their families. 
 
About you
Education 

Graduation from a Medical Office Assistant Certificate Program from an accredited Community College 
Experience

3 to 5 years’ experience in a medical practice with advanced knowledge in encounter coding, data and administrative processes, human resource management principles and practices, and current scheduling practices, or an equivalent combination of education and experience.
Experience in EMR is required
Knowledge

Demonstrates ability to utilize and understand Medical Terminology, in particular terminology related to substance use and mental health
Demonstrated knowledge of MSP Billing Practices and Fee Codes, medical issues and terminology, applicable regulations through the relevant healthcare provider colleges required
Experience working with a First Nations Health Service Organization or experience working with First Nations people and communities is an asset
Current valid BC Driver's License
High level of comfort working with technological applications including EMRs, Zoom, Microsoft Suite
De-escalation and supportive communication
Must have proven ability to maintain professional conduct and confidentiality in the care of patients
Why Work at The n. St’át’imc Nation Primary Care Centre

We have a common foundation at FNHA through our Vision and Seven Directives to guide us in our daily work.
What happens to communities and people we serve happens to us—we care for and respect one another. What happens to us happens to community and the people we serve—we strive for excellence and believe First Nations deserve the best we have to offer.
We are wellness champions. We have the historic opportunity to achieve transformative change in First Nations health & wellness, and an obligation to make the most of this opportunity.
We are for change makers. Those who are called to act, open to cultural understanding and teachings, and undaunted by unique challenges. We are a young organization, still growing and fast changing.
We provide meaningful work rich with transformational learning opportunities.
When you work at the n. St’át’imc Nation Primary Care Centre, you will truly make a difference in your life and for many others.
Find purpose beyond your profession. “It starts with me”. Here, your work changes lives, starting with your own.
We work together, not apart, with our beautiful and culturally rich First Nations communities in British Columbia.
The First Nations Health Authority is committed to respecting diversity within our workforce; preference will be given to individuals with Indigenous ancestry who chose to identify (First Nations, Inuit, Métis).
 
Leading with culture, all FNHA employees complete San’yas Indigenous Cultural Safety Training. We support our family to be leaders in wellness and all staff members develop a yearly wellness plan as part of their performance partnership and goal-setting.

The Pay Range is the minimum and maximum annual salary based on full time equivalent hours.
Incumbents are typically hired, transferred or promoted between the minimum and midpoint of the range based on their knowledge, skills, abilities and experience in relation to the role requirements. The top 10% of the pay range is for the incumbents who are industry experts in the job with the combination of exceptional experience and competencies needed to perform all duties and responsibilities at a superior capability level.  

As a health and wellness organization, the FNHA has aligned with the Provincial Public Health Order released on October 14, 2021. We have a mandatory COVID-19 vaccination policy for all employees at First Nations Health Authority. This policy requires all employees to be fully vaccinated against COVID-19. If selected for employment, you will be required to provide proof of vaccination by providing a copy of your BC Vaccination Card Passport with the QR code.

How to apply
If this sound likes the opportunity for you, please click here to see the employers career post and application process.

Anticipated hire date September 2024
 
For more information about us, please visit: www.fnha.ca/about/work-with-us